Terms & Conditions
Cancellations
Applicable for all 1:1 sessions + private training sessions
i. All sessions and classes are 60 minutes. Sessions will begin and end promptly as scheduled, unless stated otherwise.
ii. 24-hour notice of cancellation is required to avoid being charged for appointments and classes. Please call or e-mail directly.
iii. You are free to modify your booking at any time up until 24 hours beforehand. Cancellations made less than 24 hours prior will be charged the full appointment cost.
iv. Private and semi-private packages expire 12 months after purchase. Special promotions and packages may have unique expiration dates. All purchases are non-refundable and non-transferable.
v. Prior to any training session, an Initial Health Questionnaire must be completely filled out and signed.
vi. Please be courteous and quiet while sessions are in progress.
vii. Please come prepared with correct attire.
viii. We kindly ask that you follow a ‘no phone’ policy while class is in progress, unless stated otherwise for any important work phone calls and/or emergencies, to avoid interruptions to you and others during their sessions, allowing the time to be solely focussed on you.
Once you’ve received the booking confirmation via email, you have accepted these terms.
Privacy Policy
Atœm is committed to ensuring that your information is kept safe and secure, in order to provide our service(s) in the most professional way possible. You have the right to ask for a copy of any personal information we hold about you, and for it to be corrected at any time if you think it is wrong/needs updating. To prevent any misuse, modification, unauthorised access, loss, disclosure, alteration, or destruction Atœm confidently has in place physical and electronic procedures to safeguard and secure any information gathered. However, you should keep in mind that the transmission of information over the Internet is not completely secure or error-free. In particular, e-mails sent to or from our website may not be secure, and you should therefore take special care in deciding what information you send to Atœm via email.
Atœm will ask to collect:
Name
Date of Birth
Contact(s) (Mobile/Phone/Address/Email/Social Media)
Billing and Purchase information
Emergency Contacts
Demographics
Medical History